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Our Training Programmes Include:

  • Performance Management: The course focuses on “managing” as a process that is on-going; one that focuses on helping people develop their day-to-day performance. It will help you provide your direct reports with a chance to review and assess their progress and enable you to help develop the skills and confidence of the person being appraised…...More

    • Performance Management Tools
    • Performance Appraisal
  • Leadership and Management Training:    At Accolade Maven we develop people’s Leadership and Management Skills so they have the confidence and authority to make a real difference in their organisations. Leadership is one of those things that’s often awfully hard to define but you know when you see it, and you definitely know when it’s missing…..More
  • Customer Relationship Management (CRM) TrainingCustomer Relationship Management (CRM) is changing the concept of selling services and products in the market and organizations. It is re-defining the relationship between the service providers and the customers…..More
  • Emotional Intelligence Training: This Emotional Intelligence (EI) training course will focus on the five core competencies of emotional intelligence: self-awareness, self-regulation, motivation, empathy and interpersonal skills. Participants will learn to develop and implement these to enhance their relationships in work and life by increasing their understanding of social…...More
  • Sales Training
  • Conflict Management and Negotiations at the Workplace:  Sustained workplace conflict can become disruptive to productivity and lead to excessive employee turnover. Managers and human resources professionals need to become proficient at crisis management, and part of crisis management is workplace conflict negotiation. More…
  •  English Report Writing Skills: Successful writers are able to communicate effectively with their readers, be it office colleagues, supervisors, beneficiaries, partners, donors or the media. The quality of written reports has an impact on how programmes and projects are perceived both internally and externally. More…
  • Productivity Concept, Measurement and Improvement: Productivity is an overall measure of the ability to produce a good or service. More specifically, productivity is the measure of how specified resources are managed to accomplish timely objectives as stated in terms of quantity and quality. More…
  • Contemporary Issues in Labour Laws: HR is a delicate area at the workplace. It is important for Human Resource practitioners in Kenya to be aware of the  following Labour Laws: More…
  •  Staff Appraisal Skills: When it comes to employee performance appraisals, setting SMART objectives and giving constructive feedback are essential skills for any manager and our appraisal training courses show delegates how to carry out appraisal and performance reviews successfully.  More…
  • HR for Non-HR Managers
  • Training of Trainers (ToT)
  • Discipline Management at the Workplace
  • OSH Committee Training
  • Training Needs Assessment Skills
  • Health and Safety
  • Managing Employment Contracts and Staff  Redundancy
  • Job Evaluation Skills
  • Recruitment Skills
  • Presentation Skills